CONTACT US

Wherever You Need, Please Fell Free to Contact Us

Address

7901 4th St N #18282, St Petersburg, FL 33702

General Info

info@silopets.net

Return Feedback

returns@silopets.net

FAQ`S

How do I place an order on silopets.net?

Select the item you like and click the “Buy on Amazon” button. You will be redirected to Amazon.com where you can complete your purchase using your Amazon account.

I don’t see the “buy” button on the item I like

You need to create a user account on silopets.net to see the “buy on Amazon” button.

How can I search for available products on silopets.net?

We have a simple product classification by gender. Select your dog’s gender and you will see the different designs available.

How do I join the rewards program?

You automatically join the rewards program when you create an account on silopets.net.

How can I earn Pawcoins?

You earn 1 pawcoin for every dollar you spend on your purchase. Once you make your purchase on Amazon, go to the rewards page and fill in the information with your Amazon order number.

How can I see my Pawcoins?

On the silopets.net homepage, scroll down to the “Rewards Program” button.

How do I know the correct size for my dog?

The last image of the design you like in the Amazon listing will show a chart with recommended sizes for each breed. Select the size of your dog’s breed or the closest one.

What if I’m not happy with my purchase?

Your satisfaction is very important to us. You can return your purchase on Amazon. We’d love to hear what the issue was so we can take corrective action, so we would really appreciate it if you would email us at returns@silopets.net and give us your feedback.

Have Additional Questions? Contact Us

Our Customer Team Is Always Here to Help You With Anything You Want to Know.

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